HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which are essential to our tradition and work. We’re excited to characteristic our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the way in which as much as their tenure and progress. On this put up, hear from Agent Assist Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he exhibits up as his genuine self, and his love for languages.
Prior to now I labored for a grassroots group that linked Californians to reasonably priced well being care. When I discovered the job at HealthSherpa, it was a chance to return to working with the Reasonably priced Care Act (ACA) and serving to folks make higher choices about their healthcare. At HealthSherpa I assist customers discover educated brokers and guarantee brokers can present shopper assist – solely this time, in a nationwide setting.
I come from a predominantly Latino neighborhood; a number of people in the neighborhood don’t converse English or have entry to assets concerning the ACA. HealthSherpa actually makes a distinction for these communities.
Most significantly, it permits me to be my most genuine self. I’ve an image of my associate & little brother as my work profile image on Slack. It helps begin the dialog with different folks – who am I personally, and who’re the folks on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. After I speak to folks right here who’re excited about studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely excited about desirous to know extra about me and my life. It’s this sort of tradition that has made me really feel extra comfy right here than I’ve in some other job.
I’m developing on three years at HealthSherpa and we’re about to enter what might be my third Open Enrollment Interval (OEP). I’ve accomplished a whole lot of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that in the end assist insurance coverage brokers work out what information they want in an effort to excel of their work.
Total, I’m most pleased with having helped develop a powerful information base for brokers through the years I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you simply’ll discover at HealthSherpa. To look again and take into consideration what I’ve accomplished right here – it’s eye-opening, in a great way. It makes me assume, “Wow, that is what we’ve been in a position to accomplish; that is how I’ve grown.”
- Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it could really feel daunting, particularly in an interview, to return out of your shell. However that’s essential to standing out.
- When you’re right here, I’d strongly suggest you embrace the unknown. You may need a baseline thought of what the ACA is, however as you dive deeper, there’ll all the time be some aspect of the ACA that you simply’ll encounter, and also you gained’t acknowledge or perceive it instantly. These are alternatives to be taught one thing new, and your staff will make it easier to determine it out. It’s essential to assist one another in our work, in order that we will additional deepen our information base.
I really like training languages and translating for people in numerous methods. I’ve love each for the languages themselves, and in addition the training and acquisition of language abilities. For me, studying languages is about attending to know folks and their environments. It’s a ability, however it’s additionally a strategy to be taught extra concerning the world.
I’m bilingual in Spanish and English and in addition realized Japanese as a toddler. Later in life, I studied French and German as effectively. I really feel like I can’t fairly name myself a polyglot, however at dwelling there are phrases, phrases, and entire sentences in Japanese or Spanish though we primarily converse English- it’s a little bit of a whirlwind.
Wish to work with Kino and the remainder of our phenomenal staff? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!
