Soar to winners | Soar to methodology
Queens of protection
Girls are the powerhouses of America’s insurance coverage trade, numbering 1.7 million and comprising 54.9 % of the whole workforce.
Nonetheless, this dominance doesn’t lengthen into management roles, which is mirrored in Insurance coverage Enterprise America’s Elite Girls 2025 survey as 64 % of respondents really feel there’s a lack of girls leaders within the trade.
Knowledge from the Bureau of Labor Statistics (BLS) confirms that ladies are nearly all of the workforce, other than these in C-suite positions the place they quantity solely 22 %.
Knowledge from 2010 to 2023 additionally exhibits that ladies have made up nearly all of professionals in roles equivalent to claims adjusters, appraisers, examiners, claims/coverage processing clerks and underwriters. It differs for gross sales brokers, the place ladies haven’t at all times been within the majority however have by no means dropped beneath 45.2 % of the whole.
These historic developments make the achievements of IBA’s Elite Girls 2025 much more spectacular for navigating bias and structural limitations to change into profitable leaders and executives.
The winners earned their place after their achievements and initiatives over the previous 12 months had been analyzed by an esteemed judging panel that included:
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Jessica Hanson Hanna, American Property Casualty Insurance coverage Affiliation
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Nancy Mellard, Affiliation of Skilled Insurance coverage Girls
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Jenna Kirkpatrick Howard, Lockton
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Joi Blume, GenStar Insurance coverage Companies
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Kathy Quintana, HUB Worldwide
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Jennifer Sharkey, Gallagher
Blume says, “Research present that when ladies are on the desk and in decision-making positions, the group fares higher general, particularly so far as financially and with so lots of our pale, male, and off colleagues ageing out of the trade and retiring, it is a pivotal time.”
One other factor that stood out for Blume was how the Elite Girls’s affect goes past their office.
“The group was proficient, and so they all seem to be excessive producers inside their organizations. We additionally noticed plenty of issues like group involvement, volunteerism and people who find themselves nicely revered, not solely within the trade however of their communities,” she says.
For Mellard, what’s spectacular was the Elite Girls’s dedication to champion others.
“They weren’t centered solely on their day-to-day job. With most of them, there was a reference to caring for the group and anticipating others to advance.”
She additionally underlines the most important energy wanted to reach the insurance coverage trade.
“For sure, it’s empathy and that interprets to emotional intelligence. It lets you perceive clients and group members higher.”
Mindsets of the USA’s ladies leaders in insurance coverage
Alliant Insurance coverage Service’s Kirsten Handel attributes her success to being robust. After starting her profession in underwriting, she moved on to the actuarial sector and is now shopper going through.
“Insurance coverage is all I’ve ever accomplished, and I grew up by way of the ranks, and it hasn’t been simple,” says the senior vp. “There are at all times new issues to be taught, however the core fundamentals stay the identical, so being robust helps you get by way of. I used to be by no means the neatest, however I labored exhausting to be taught, perceive, and adapt along with holding my relationships and constructing new ones.”


“Rising a e book of enterprise or operating a group every single day is like being a firefighter as a result of shopper requests are available in, or they’ve a loss and your group wants assist. It’s a really high-paced atmosphere and it’s important to keep on prime of it”
Kristen HandelAlliant Insurance coverage Companies
Being resilient can be one thing Rekha Skantharaja advocates. The CEO of Tangram Insurance coverage refuses to be put in a field and desires to point out the trade that ladies leaders are greater than token figures. If requested to an deal with a topic like work-life steadiness or self-care, she refuses.
“Each time I’m requested to offer a keynote or converse on a panel round these matters, I politely decline to take part,” Skantharaja says. “My male CEO counterparts should not being requested to debate these items. They’re busy exposing their views on M&A and valuation developments, tech transformation and massive knowledge, the artwork of negotiation, and constructing the following $1-billion unicorn.”
An enormous a part of Skantharaja’s ethos is being brave as a pacesetter.
She says, “We’re at an inflection level for girls on this trade and it’s time to lean deeply into the areas which have sometimes been guarded by the lads.”
Adaptability, resilience, and a client-focused mindset have all been key to enabling Catherine Lyle’s rise within the trade.


“My aim is to make the claims course of as environment friendly and supportive as attainable. Staying modern isn’t non-compulsory – it’s important to offer worth to our shoppers and reply successfully to rising threats”
Catherine LyleTokio Marine HCC – Cyber & Skilled Traces Group
Now, as senior vp, and head of cyber claims and incident response at Tokio Marine HCC, she spreads that power amongst youthful colleagues.
“Fortunately, there are various wonderful ladies inside or getting into the trade, and that is one thing I’m keen about,” Lyle says. “I consider in creating alternatives and providing steerage to assist them navigate their careers. Mentorship is important for constructing confidence, offering perspective, and empowering the following technology of leaders.”
Echoing the necessity to permit others to showcase their expertise underlines the management maturity of Threat Placement Companies’ (RPS) Sharon Novasel.


“I oversee our summer season interns and purpose to broaden their views on the varied profession alternatives inside the insurance coverage trade”
Sharon NovaselThreat Placement Companies
“As a supervisor, I’ve discovered that empowering group members to take possession of their obligations and roles has been key to our division’s success in reaching our objectives,” she explains.
Being robust and profitable additionally entails understanding the necessity for private progress. Refining her management type is one thing Christine Schneider, senior vp casualty claims at Arch Capital, locations a premium on.
She says, “I’m conscious of my weaknesses and know once I must seek the advice of with colleagues and collaborate with a purpose to effectively discover a decision or execute on a aim.”
Consciousness and understanding how one can get essentially the most from themselves is a high quality shared among the many Elite Girls 2025.
“My strongest qualities are my capacity to strategically downside clear up, analyze conditions, weigh dangers, and make considerate choices which can be in the most effective pursuits of our shopper and/or the group,” provides Schneider.
Ryan Specialty’s Brenda Austenfeld has carved out a fame by setting requirements.
“My aim is for our group to be the perfect, not simply in numbers or metrics, however in the best way we conduct ourselves and the extent of excellence we set.”
It’s been below a yr since Stephanie Peters took on the function of vp of shopper relations at RPS.


“All ladies in management ought to embrace being a job mannequin for feminine friends”
Stephanie PetersThreat Placement Companies
She has handled the problem of elevated accountability of managing a group and has launched new methods of working.
“I used to be beforehand able the place I used to be comfy and stepped into a job that required me to adapt and embrace change. I’m pleased with how I dealt with the transition, and I’m significantly pleased with the assist of my group and the way the group embraced the modifications.”
Resilience and willpower mark out the Elite Girls 2025, as they’ve needed to come by way of difficult circumstances straight or battle structural bias.
IBA’s survey knowledge exhibits that 33 % of respondents consider they might have achieved extra seniority in the event that they weren’t feminine.
Sharon Novasel relishes working at RPS, the place there’s a robust deal with variety and fairness within the office, as she’s skilled the opposite aspect. Her profession started throughout a time when ladies seldom occupied high-level positions.
She says, “I usually wasn’t taken critically, generally mistaken for the supervisor’s assistant, and was ceaselessly dismissed and talked over in conferences. For instance, when interviewing an company for an appointment, I used to be ceaselessly requested when my supervisor would make the choice, despite the fact that the choice was mine to make.”
Equally, Lyle can sympathize with not being proven the identical respect as her male counterparts.
“I’d like to say that there have been no roadblocks and that everybody was supportive of a girl with a voice. Nonetheless, that was not the trail,” she says. “One of many largest challenges has been overcoming unconscious biases. Early in my profession, I needed to work exhausting to make sure my voice was heard in rooms the place ladies had been underrepresented. These challenges additionally fueled my drive to excel and create pathways for different ladies within the trade.”
IBA Elite Girls 2025 decide Mellard acknowledges there are fewer limitations for girls than there have been traditionally. To proceed this development, she feels ladies need to be extra emphatic about their talents.
Mellard says, “There may be larger acceptance of broader talent units that ladies carry, however limitations nonetheless exist as a result of too usually corporations are rewarding those that they know versus who you’re. I don’t suppose right this moment it’s since you’re a girl versus a white man, however I do suppose the barrier is ladies must do a greater job to deliberately and confidently clarify their array of expertise.”
One other of 2025’s Elite Girls resonates with Nadia Hoyte, cyber nationwide observe chief at USI Insurance coverage Companies. She recollects being “second and third guessed” after which attaching a which means to that which chipped away at her confidence, earlier than she understood the place these views come from.
IBA decide Blume is happy to see how ladies leaders are breaking by way of and emphasizes how necessary it’s to maintain the momentum.
She provides, “We’re actually at a crossroads, and I believe we want extra of our white male counterparts to change into allies and take a real curiosity in our success, to see us not simply as competitors, however an equally highly effective drive.”
Girls leaders in insurance coverage act as mentors
What is obvious from the Elite Girls cohort is how keen and in a position they’re to information others. They create time of their schedules to make sure they’ll assist, educate and upskill the following technology of insurance coverage professionals, significantly youthful ladies.
Alliant’s Handel has seen spectacular progress figures in her area over the previous 12 months, which wouldn’t have occurred with out her group.
“I’m very proud to be part of hiring and bringing on some new group members but additionally mentoring a number of of them,” she says. “I’ve those that have helped me from day one, and I nonetheless converse with them going again 27 years. I need to be that for the long run and pay that ahead. The relationships I’ve constructed and the belief I’ve garnered with a few of our newer individuals, along with sustaining my shoppers, might be the factor I’m most pleased with.”
The recognition of video conferencing has additionally strengthened Handel’s affect.
“It’s truly expanded who you may be taught from and who you may mentor since you’re not simply with the individuals inside your workplace. I’m working with individuals in Florida, Atlanta, California, Boston, and assembly all these those that I by no means actually would have labored with carefully.”
Lyle is one other who’s keen about being there for the “many wonderful ladies” getting into the trade.
“I consider in creating alternatives and providing steerage to assist them navigate their careers. Mentorship is important for constructing confidence, offering perspective, and empowering the following technology of leaders,” she says.
One other who’s lively in ushering the following technology by way of is Novasel.
She says, “As a mentor to many ladies in entry-level positions, I supply steerage and encourage them to problem themselves, constructing their confidence and assertiveness, and fostering an equal enjoying area for everybody.”
Legacy of 2025’s Elite Girls
One other defining mark of this yr’s cohort is leaving an enduring affect. Regardless of being a minority within the C-suite, the winners are in a position to implement methods that have an effect on not solely their organizations however the wider insurance coverage trade.
For Skantharaja, it’s instilling a tradition of accomplishment.
“My strategy to my profession and my life is to be grateful however at all times a little bit stressed. It’s best to depart issues higher than you discovered them and lift the bar,” she says.
Threat Placement Companies’ Karen McCarthy-Hawn promotes the have to be guided by “an moral or ethical compass”.
The declare advocacy supervisor does this by making a collegial tradition.
“A lot of the obstacles could be overcome with collaboration and a willingness to implement the change wanted to take away the limitations to success,” she says. “Once I current any obstacles found within the claims or techniques work product, I at all times count on to be an lively participant in serving to discover options or to offer coaching to alter future outcomes.”
Regardless of developments in group constructing, together with tech instruments and AI, there may be nonetheless a must roll up the sleeves and work exhausting. Handel resides proof and credit her success to by no means dropping sight of that.
She feedback, “Grit remains to be necessary. I don’t suppose there’s any magic tablet or technique that takes that away. You continue to need to work exhausting and stick with it.”
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