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Thursday, October 2, 2025

Customers want to see extra range within the board rooms of insurers


Round half of UK customers mentioned they want to see extra ladies and ethnic minorities on the boards of main insurers, based on GlobalData surveying. This follows information that Lloyd’s of London’s Head of Tradition, Mark Lomas, mentioned that the trade had made progress however had a protracted solution to go. Whereas all industries obtain criticism for not being inclusive sufficient, insurance coverage has been notably gradual at promoted range amongst positions of energy throughout the trade.

In accordance with GlobalData’s 2024 UK Insurance coverage Shopper Survey, 50.7% of UK customers want to see extra ladies on boards, whereas 46.4% want to see extra ethnic minorities. Round a 3rd mentioned they weren’t positive for each classes which implies a relatively-small proportion mentioned they might be towards this.

Would you wish to see extra of the next in board rooms of insurance coverage corporations? 2024

Supply: GlobalData’s 2024 UK Insurance coverage Shopper Survey.

The ABI (The Affiliation of British Insurers) in 2024 discovered that the share of ladies in senior supervisor and director roles throughout the trade was 32% and ethnic minorities was at 11% in 2022. Each of those figures present progress, however the feeling is that extra might be completed. Strain from customers will solely ramp up throughout the board on environmental, social, and governance (ESG) points. The social aspect of ESG, which range falls underneath, has to this point been secondary to environmental points, particularly almost about shopper stress.

Nonetheless, that is one thing that would enhance, particularly as insurers should launch statistics on this space. Subsequently, offering alternatives and pathways for ladies and ethnic minorities of all expertise ranges ought to be a precedence for many insurers going ahead.


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