Insurance coverage automation software program supplier Ascend has partnered with btcore by borrowedtyme to supply fee processing choices for insurance coverage companies utilizing btcore’s system constructed on the Salesforce Monetary Companies Cloud.
The btcore system centralises billing, claims, shopper relationships, monetary accounting knowledge, insurance policies, profiles and repair interactions.
This consolidation is designed to empower gross sales and repair groups to make knowledgeable selections, suggestions to particular person purchasers, in addition to strengthen shopper relations.
With the combination of Ascend’s fee processing choices, companies utilising btcore can achieve entry to number of fee strategies to supply their purchasers.
Ascend goals to boost the profitability of insurance coverage firms by selling income development and minimising operational expenditures.
By using AI-powered automation, the corporate seeks to simplify administrative processes, present monetary insights and optimise treasury administration.
Ascend’s expertise is meant to cut back the burden of repetitive back-office duties, permitting companies to give attention to shopper retention.
Ascend co-CEO Andrew Wynn stated: “We’re thrilled to associate with borrowedtyme to supply insurance coverage brokers with a unified platform that simplifies their operations and enhances buyer experiences. This integration with btcore permits brokers to streamline their workflows, scale back administrative burdens and give attention to what they do finest – serving their purchasers.”
Commenting on the alliance, borrowedtyme co-founder Kevin Rall acknowledged: “The aim of borrowedtyme is to associate with impartial brokers, brokers and carriers to extra successfully operationalise expertise that can strengthen the distribution of insurance coverage to policyholders. Integrating with fee processing companies like Ascend aligns completely with this mission and enhances the general buyer expertise for paying company invoice invoices.”
In February this 12 months, Ascend expanded its partnership with Annex, a managing basic agent specializing in high-risk householders and flood insurance coverage insurance policies.
This enlargement introduces a premium financing answer for residential flood insurance coverage, which is designed to facilitate entry to flood protection for householders.
