This put up is a part of a collection sponsored by EZLynx.
On the subject of operating a profitable company, selecting the best administration system is an enormous determination—however it’s simply step one. The true return on funding comes from utilizing that system to its fullest: unlocking the instruments, automations, and workflows that assist your company function smarter, serve shoppers higher, and develop sooner.
We’ve all felt the frustration of getting caught mid-task—attempting to troubleshoot a characteristic or study one thing new, solely to waste priceless time scouring the web for solutions. Whether or not it’s digging by assist boards, leaping between YouTube tutorials, or ready for help groups to answer, it could really feel like extra time is spent looking than fixing.
That’s precisely why EZLynx created the Product Help Instrument. Part of EZLynx Digital Assistant (EVA), this characteristic offers your group prompt, easy-to-understand solutions to EZLynx-related questions. Whether or not you’re establishing a brand new automation or exploring methods to customise consumer communication templates, Product Help empowers your group to work extra effectively and begin realizing the complete worth of the EZLynx suite—proper from day one.
Attending to Know EVA: Product Help
EVA’s Product Help Instrument is your built-in information to the whole lot EZLynx. Whether or not you’re attempting to arrange a brand new workflow or simply can’t keep in mind methods to discover a characteristic, EVA Product Help offers you prompt, step-by-step solutions—all in a conversational format that’s straightforward to observe.
Out there 24/7, the software ensures that assistance is all the time only a click on away—no want to attend for enterprise hours to get the provide help to want. Merely kind in a query like, “How do I set up the EZLynx Outlook plugin?” or “How can I arrange an automatic e mail for a consumer’s birthday?” EVA will stroll you thru it clearly, utilizing probably the most up-to-date data obtainable. You can even view an inventory of instructed prompts to assist spark concepts or information your first search for those who’re undecided what to ask.
You may entry the Product Help Instrument from wherever in EZLynx by clicking the AI icon within the prime menu bar or by the Assist Middle by choosing the “Ask EVA” possibility. As soon as it opens, click on the “Ask me something about EZLynx” button to get began.
And once you discover a solution particularly useful—or not fairly proper— you possibly can present direct suggestions on EVA’s responses utilizing easy thumbs-up or thumbs-down choices, serving to enhance the software for everybody.
Quicker Onboarding and Steady Assist
One of many largest advantages of the Product Help Instrument is its influence on coaching and onboarding. As a substitute of ready for assist or sitting by lengthy walkthroughs, new hires can start utilizing EZLynx on day one with EVA as their private information.
“I used to be onboarding a brand new worker a couple of month in the past who discovered the Product Help Instrument on their very own,” mentioned Carlo Ferrera, Chief Working Officer of StreetSmart Insurance coverage Company. “They started interacting with the software, asking questions, and it helped them onboard themselves to the company. For me, it was an enormous win-win.”
EVA doesn’t simply assist new hires; it helps steady studying for everybody. Whether or not you’ve been utilizing EZLynx for weeks or years, chances are high there could be options you haven’t but explored. “EZLynx has nice help. If we now have a difficulty, we all know our rep and we all the time get an instantaneous response,” mentioned Invoice Richards, Chief Options Officer of Neighborhood Insurance coverage LLC. “Now, the addition of Product Help inside EZLynx enhances that help even additional.”
The Product Help Instrument makes it straightforward for everybody in your group to grasp EZLynx’s capabilities and study system finest practices —all with out ever needing to go away the administration system.
Constructed-In Assist That Builds Your Backside Line
When your group is aware of methods to absolutely use your company administration system, the whole lot runs extra easily. With EVA Product Help, brokers can shortly discover the solutions they want proper inside EZLynx, serving to them work extra effectively, help shoppers extra successfully, and unlock the complete worth of the instruments you’re already paying for.
Whether or not it’s studying methods to construct automated workflows, bettering e mail campaigns, or discovering underused options, EVA makes it simpler to run your company with confidence and consistency. Which means fewer delays and extra alternatives to strengthen consumer relationships and develop your e book of enterprise.
When you’re seeking to maximize your funding in EZLynx and empower your group to work smarter, EVA Product Help is prepared that will help you get there—one query at a time.
A very powerful insurance coverage information,in your inbox each enterprise day.
Get the insurance coverage business’s trusted publication
