The outcomes are in! The extremely anticipated 2025 Client Intelligence Awards have revealed the top-performing insurers within the business.
After seeing fluctuations in premiums throughout the entire of the overall insurance coverage business, and when buying and switching may be accomplished at a easy click on of a mouse, it is a 12 months during which insurers should excel throughout the board to fulfill the wants of their clients. These awards have a good time the businesses which have gone above and past to show their dedication to their clients throughout a demanding time.
Every year, our Insurance coverage Behaviour Tracker (IBT) surveys practically 50,000 house and motor insurance coverage clients to uncover genuine insights into their experiences. We consider suppliers throughout 5 key classes: Buyer Belief, Buyer Service, Claims Satisfaction, Buyer Satisfaction, and Buyer Suggestion. The winners in these classes symbolize the gold normal within the business, securing their place because the UK’s greatest ranked insurers.
“We’re delighted to disclose this 12 months’s winners,” mentioned Ian Hughes, CEO of Client Intelligence. “These manufacturers excel at anticipating and addressing their clients’ wants, incomes their place as standout leaders within the business. Their unwavering dedication, experience, and reliable service replicate precisely what clients search in an insurance coverage supplier.”
2025 Award Winners
Motor insurance coverage:
Residence insurance coverage:
*Please word that winners are listed in alphabetical order.
Actual buyer suggestions is invaluable when looking for insurance coverage. Our analysis reveals that buyers are over 5 instances extra doubtless to decide on a model recognised by awards primarily based on actual buyer opinions slightly than these judged by business our bodies. That’s the place the Client Intelligence Awards excel, in setting the usual for excellence by the voices of real clients.
These awards spotlight the businesses that really perceive what it means to fulfill and exceed buyer expectations.
In case your model has been recognised this 12 months, don’t miss the chance to profit from your success. Attain out to our group to discover how we can assist amplify your achievement and showcase your dedication to excellence.
Are you a 2025 winner? Enquire about your award immediately…
Congratulations – what an achievement! Why? As a result of these awards are primarily based purely on their suggestions – they usually say you’re the model to be with. Now it’s over to you to resolve the way you wish to maximise the worth of your award win. Click on beneath to search out out extra…
